OUR PROCESS
HOW THIS WORKS
INITIAL BUDGET
Submit your drawings to us, it’s great if your architect or designer provides you with a metric window schedule!
Once we have reviewed your drawings and requests with our fabricator, we will submit an initial budget for your consideration.
FORMAL QUOTE AND SHOP DRAWINGS
When the initial budget is accepted, we will move on to a formal proposal that includes shop drawings of your window and door systems as well as provide the documentation that we can for review with your consultants.
Next, we review the sizing of all units and work with you to make sure everything will fit correctly in your project with proper spacing.
Sign Off, Deposit & Order
Once we have sizes finalized we will ask for your sign off on the order, certifying sizing, suitability and compliance of the systems selected.
After the sign off, we require a 60% deposit to secure the order.
Once the order is placed, we will keep you up to date on the process, when dealing with logistics and complex projects there is always the potential for delay, we will do what we can to keep things moving but delays are possible and outside of our control.
Fabrication & Shipping Preparation
After the profiles arrive at our fabricator and we have a delivery date for the glass, we will be able to provide you with a tentative delivery schedule. This schedule is subject to European rail shipping, ocean freight, CBSA inspections (if required), CN rail, and last mile transportation. With all of these points there is a potential for a slowdown.
Before the order is ready to be packed into the container we require a payment of 25% to secure the rail and ocean transport.
Shipping & Delivery to Your SIte
Upon arrival and clearance through customs we will arrange the last mile delivery to your site, before we make the delivery, we require a payment of 10%.
When we deliver the windows to your project, we will inventory the delivery with you to make sure everything is on site and in proper order. We will ask for a sign off that everything is as it should be and a final payment of 5% will be required via certified cheque or bank draft.
INSTALLATION
If we are completing your installation, we require a 15% deposit to secure our team and equipment.
We will begin as soon as yours and our schedule allows, we require a 30% mobilization deposit to cover the costs incurred during the initial stages of installation, until completion. As each position is completed we sign off on the operation and installation. When all positions are completed we will walk through with you to sign off on the operation of all units.
Once all positions are completed and signed off, we require the remaining 55% payment.
